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January 16, 2010

How To Delegate

Last week I talked about how to determine when you should delegate and to whom you should delegate to.  Now let’s cover how you should delegate. 

Use the following 10 Steps for Successful Delegation

  1. Clearly define the desired outcome and goals of the project. 
  2. Explain why the person was chosen
  3. Clearly identify constraints and boundaries.   
  4. Clearly define timelines and deadlines.
  5. Determine if checkpoints/scheduled updates are necessary.
  6. Clearly define a completion date.
  7. Provide adequate support and be available for assistance.  Make sure they know that you want to be made aware of any challenges and problems if they occur.
  8. Be willing to make adjustments if necessary.
  9. Ensure the success of the project/task through ongoing communication.
  10. Focus on the results.

When the delegated project/task is returned back to you, make sure that you take the time to review it thoroughly.  Only accept good quality and fully-completed work.  What you accept reflects on your standards and expectations.  If work needs to be returned for further detail, explain why, and establish new guidelines and deadlines.  When you accept work that you are not satisfied with, you’re not helping your team member grow and you’ll get frustrated and end up doing it over yourself.  When good work is returned to you, acknowledge and reward the effort.  Compliments go a long way toward building team member’s self-confidence and willingness to take on additional assignments.

To delegate effectively, choose the right tasks to delegate, identify the right person to delegate to and follow the 10 Steps to Successful Delegation.

Remember, you can delegate a task but you can’t delegate ultimate accountability.  The buck stops with you!

Good luck with your delegation!

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