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April 20, 2012

Speak Up and Be Heard

Think about misunderstandings you have had in the past. They probably came from poor communication or miscommunication. You need good communication skills to have productive, rewarding workplace relationships.

No one is a good communicator all the time; skill depends on the situation and personal factors, such as your upbringing, education, and self-confidence, among other factors. Here are some tools to help you hone your communication skills:

  • Practice what you will say before you say it.
  • Try different ways of saying things with friends you trust.
  • Ask for feedback from people who have strong communication skills.
  • Take classes, read books and listen to tapes.
  • Study people whose communication style you admire.
  • Read. You would be surprised at how much you can improve your communication skills by reading well-written books and articles.

“The single biggest problem with communication is the illusion that it has taken place.”

George Bernard Shaw

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