Thank You!
I want to wish you and yours a healthy, peaceful Thanksgiving! I am grateful to all of my readers, colleagues, and clients for your contributions to my business success!
Business Coaching ProgramOfferings
Building Effective Workplace RelationshipsOur NEWEST program!
Technical knowledge, expertise in your field, and hands-on experience are all key elements for long-term success. Together, they can take you far.
Building effective workplace relationships with others, however, can take you even farther.
Our newest workshop Building Effective Workplace Relationships focuses on four key elements necessary for positively productive business relationships: Civility, Communication, Rapport, and Emotional Intelligence.
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Developing 21st Century LeadersPreparing Gen Y and Gen Z for leadership roles can be a challenge. You must start now to develop them so you will have talent ready to step up when you need them. This program will give you information, strategies, and tools you can use to build a leadership development program that works for your younger staff.
Creating A Positive Customer Service ExperienceCustomer CARE generates customer loyalty, which can serve your company for years. Never take customers for granted! Make sure every point of customer contact delivers customer CARE.
Getting Results Through Influence and PersuasionThe ability to influence others is a key factor in how successful you are. Influential people change how people think and what they do by forging an emotional connection with them. But the most influential people don’t just change behavior; they also shift mindset.
Writing and Managing E-mailEveryone gets too muche-mail—and much of it goes unread! Most e-mail suffers from poor “so-what” subject lines that are easily ignored. Add poor e-mail etiquette, and you have a recipe for bad communication.
Bridging the Generation GapLeading Multi-generational TeamsThese workshops help you understand where each generation “comes from” and how you can use generational differences to develop stronger teams and working relationships.
Lead 4 ResultsIn today’s highly competitive environment, where everyone is doing more with fewer resources, many people wear multiple hats. As people take on new challenges and new responsibilities, they need to continually learn new skills and enhance existing ones.-
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