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June 19, 2016

Help Your Staff Handle Change

Helping your staff cope with change can be challenging since most people tend to resist change. Often, they believe it negatively affects them or their ability to do their jobs. Yet, this is the very time when we need them to support us and get behind the changes.shutterstock_78986359

  • Clarify Expectations

Take time to meet with employees and clearly describe how the change is to be implemented and what their roles are in a successful implementation. Explain how current workload will be affected and your expectations about deliverables and performance.

  • Keep Communication Open and Frequent

You want your team to feel free to voice their opinions and ask questions. This provides you with valuable information about where additional information and explanation are needed and where you can expect resistance to the changes. While there may be elements of the change you cannot discuss for confidentiality reasons, be forthcoming about why you can’t talk about it.

  • Gain Support from Early Adopters

Early adopters are people who like change and eagerly embrace it. They see change as an opportunity. Often these people have great influence, and they can encourage other employees to be supportive.

  • Recognize and Reward

Now is the time to acknowledge all successes, even the smaller ones. Your team needs to know that their efforts are important and that they matter. Host a small, special event, such as a breakfast or ice cream party, to give people a time out and a reason to keep going. A little acknowledgement goes a long way.

Change is hard for most people since it forces them to come face-to-face with uncertainty. It endangers their sense of security, so as their leader, you need to do everything you can to minimize the negative affects and encourage your team to identify and embrace the opportunities the change offers.

See my blog post Motivate Employees for Results for more information you can use.


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