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June 5, 2017

Don’t Let Frustration Derail Your Team

Do you ever have days when you feel like tearing your hair out in frustration—those days when nothing gets done, when it takes forever to get something up the chain of command, when your best laid plans are shot down by a change in direction? Sometimes just keeping up with everything you must accomplish seems overwhelming.

As the pace of business approaches light speed, so does frustration. Too much constant frustration can increase stress, decrease motivation and morale, and lead to illness. As a manager and leader, it’s important for you to create an environment that helps your team handle daily frustrations.Stress

  1. Be aware of what is happening. One factor that contributes to worker frustration is a manager who fails to keep their finger on the pulse of the team. Managers often are so focused on the big picture, they ignore the small, daily challenges. Regularly talk with your team members about the obstacles they face and the battles they are fighting to do their jobs. While you may not be able to effect changes to processes or policies, showing empathy and being open to hear what people say can improve morale.
  2. Challenge assumptions. Just because something always has been done a certain way or a procedure has been in place for a long time doesn’t mean it can’t be changed. Start asking yourself, “Is there a better, faster, easier way of doing this?” Encourage your employees to do the same and seriously consider their ideas. The pace of change that gives rise to frustration also opens the door to new opportunities for process improvement.
  3. Create a positive work environment. Effective managers provide the training and tools their employees need to achieve results. This demonstrates your commitment to the growth and development of your team. In turn, this enhances motivation, improves morale, and creates a positively productive workplace. Find ways to praise employees for accomplishments and encourage them to view mistakes as a means of improvement. See my blog post Does Positivity at Work Really Make a Difference? for more information.

Workplace frustration is contagious; don’t let it spread throughout your team. Instead, act and face it head-on to ensure both you and your team deliver the results you need for professional success.

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