I want to thank all of you who read my blog and take the time to comment. It is important for me to give you practical information you can use on the job to improve your skills and those of your team. I would love to hear from you about topics you would like to see covered in future posts.
Happy Thanksgiving to you, your team, and
your families!
Business Coaching Program
Building Effective Workplace Relationships
Technical knowledge, expertise in your field, and hands-on experience are all key elements for long-term success. Together, they can take you far.
Building effective workplace relationships with others, however, can take you even farther.
Our newest workshop Building Effective Workplace Relationships focuses on four key elements necessary for positively productive business relationships: Civility, Communication, Rapport, and Emotional Intelligence.
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Developing 21st Century Leaders
Preparing Gen Y and Gen Z for leadership roles can be a challenge. You must start now to develop them so you will have talent ready to step up when you need them. This program will give you information, strategies, and tools you can use to build a leadership development program that works for your younger staff.
Creating A Positive Customer Service Experience
Customer CARE generates customer loyalty, which can serve your company for years. Never take customers for granted! Make sure every point of customer contact delivers customer CARE.
Getting Results Through Influence and Persuasion
The ability to influence others is a key factor in how successful you are. Influential people change how people think and what they do by forging an emotional connection with them. But the most influential people don’t just change behavior; they also shift mindset.
Writing and Managing E-mail
Bridging the Generation Gap
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