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I wish you, your family and your employees a happy, healthy, prosperous holiday season and new year!
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Business Coaching ProgramProducts
NEW!
Developing 21st Century Leaders
Preparing Gen Y and Gen Z for leadership roles can be a challenge. You must start now to develop them so you will have talent ready to step up when you need them. This new program will give you information, strategies, and tools you can use to build a leadership development program that works for your younger staff.
Creating A Positive Customer Service Experience
Customer CARE generates customer loyalty, which can serve your company for years. Never take customers for granted! Make sure every point of customer contact delivers customer CARE.
Getting Results Through Influence and Persuasion
The ability to influence others is a key factor in how successful you are. Influential people change how people think and what they do by forging an emotional connection with them. But the most influential people don’t just change behavior; they also shift mindset.
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Writing and Managing E-mailEveryone gets too muche-mail—and much of it goes unread! Most e-mail suffers from poor “so-what” subject lines that are easily ignored. Add poor e-mail etiquette, and you have a recipe for bad communication.
NEW ebook,
Leading 4 Generations,NOW available.
$14.99
Also available as a 3 hour workshop.
Click here for more information.
Lead 4 ResultsIn today’s highly competitive environment, where everyone is doing more with fewer resources, many people wear multiple hats. As people take on new challenges and new responsibilities, they need to continually learn new skills and enhance existing ones.-
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