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October 18, 2019

Employees take many cues about how to behave from you as their leader. These cues come from your attitude, your behavior, and your communication. Here are some tips to help you send the right cues to your employees, gain trust and always present yourself as the leader you are. 

  • Honor your word. Always be trustworthy and make sure your words and actions are congruent. Be aware of body language, too. What you don’t say communicates more effectively than what you do say. See my blog post Body Language That Says No When You Mean Yes for more information.
  • Give people credit for what they know and do. Be generous with praise and recognition. When you appreciate the efforts of your team, you motivate them to achieve even more. Encourage your staff to give praise to each other, too.
  • Show respect to everyone. It doesn’t matter if you are interacting with the CEO, your staff, a customer, or the janitor. Show courtesy by paying attention when you are with someone and really listen to what they have to say. Stay calm, smile, and keep a positive mood no matter the situation.

Trust is the foundation of all good leadership. When your employees trust you, they look to you for how to act and what to feel about the workplace. See my blog post Trust Your Team to Deliver for more information.

 

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