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Posts tagged ‘chaos’


Grand Central Station and Chaos

If you could somehow hover in the air over Grand Central Station during high-volume traffic and observe the masses coming and going, it would probably look like total chaos.

It is not chaos.

Admittedly, things look chaotic. But you can tell it’s not really chaos when they announce track changes. Such an unexpected change in plans is easily taken in stride by commuters.

From your point of view, you would only see subtle shifts in the movement patterns of the people below. Ever so slight adjustments and everything quickly gets “back on track” so to speak. This is primarily because everyone knows where they are ultimately going.

Having reasonable clarity about your ultimate destination helps you easily deal with unexpected changes, detours, etc.

This is true in Grand Central Station, it is true at work, it is true in life!

Written by Chris Crouch, developer of the GO System training course.